Privacy Policy

Last Updated: October 5, 2025

1. Introduction

Welcome to Lunovo LLC d/b/a Lovebird (referred to in this Privacy Policy as “we,” “us,” or “our”), a Wyoming limited liability company. We respect your privacy and are committed to protecting the personal information you share with us when using our website, applications, or related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information and outlines certain legal rights and limitations of liability related to our data-handling practices.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please discontinue use of the Services immediately.

2. Scope & Applicability

  • Location & Incorporation: We are based in the United States and incorporated in Wyoming.
  • Service Availability: We currently offer Services only within the United States.
  • Third-Party Coverage: This Policy applies to information we collect directly through our website, communications, and systems. It does not apply to third-party websites, services, or platforms—even if linked to or integrated with our Services. We encourage you to review their respective privacy policies.

3. Information We Collect

We collect the following types of personal information (“Personal Information”) directly from you or automatically through your use of the Services:

  1. Account Information: Name, email address, age, and billing details (handled through Stripe).
  2. Profile Information: Background, interests, physical characteristics, and preferences you provide.
  3. Communications: Messages, emails, and support requests sent to us.
  4. Payment Information: Processed securely by Stripe. We do not store full credit-card numbers.
  5. Automatically Collected Information: Cookies, session identifiers, IP address, browser type, operating system, and usage logs used to maintain security and performance.

We may update this list as the Services evolve. You are responsible for ensuring all information you provide is accurate and up to date.

4. Automated Systems Acting on User’s Behalf

We provide automated systems and software tools that may perform actions on third-party platforms under your direction and authorization. These systems operate as your agent, not as independent parties. You remain responsible for all activity carried out through your connected accounts and for complying with any applicable third-party terms of service.

We do not disclose technical details about our automation methods, and such systems act solely under user control.

5. How We Use Your Information

We use collected information for the following purposes:

  1. Service Delivery: Operating and improving the Services, including managing user profiles and communications on third-party platforms under user direction.
  2. Customer Support: Responding to inquiries and providing updates.
  3. Billing & Account Management: Processing payments and maintaining account integrity.
  4. Service Improvement: Performing in-house analytics to enhance performance and troubleshoot issues.
  5. Legal Compliance: Meeting legal obligations, enforcing agreements, and protecting our rights.

We do not sell personal information or share it for advertising purposes.

6. How We Share Your Information

We may share limited information only as necessary to provide the Services or comply with law:

  1. With Service Providers: Such as email and payment processors (e.g., Stripe).
  2. With Authorized Personnel: Employees or contractors with legitimate operational needs.
  3. In Business Transfers: If we merge, sell, or transfer assets, user data may be included in the transaction.
  4. For Legal Compliance: To comply with lawful requests, enforce our rights, or protect our users and the public.

We are not responsible for data handled by third-party platforms you connect to or authorize.

7. Data Retention & Deletion

  • We retain your Personal Information while your account is active.
  • When you close your account or request deletion, we remove or anonymize your data except where retention is required for legal, accounting, or fraud-prevention purposes.
  • Inactive accounts may be deleted after 12 months of inactivity.

8. Your Rights & Choices

  1. Access & Correction: You may update your data via account settings or by contacting support.
  2. Opt-Out of Marketing: You can unsubscribe from non-essential emails at any time.
  3. Deletion & Portability: You may request that we delete or provide a copy of your data.
  4. Consent Revocation: You can withdraw consent for certain data uses by contacting us.
  5. Age Restriction: The Services are for users aged 18 or older.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to know what personal information we collect and how it is used;
  • Right to request deletion of personal information, subject to lawful exceptions;
  • Right to opt out of certain types of data processing;
  • Right to non-discrimination for exercising your privacy rights.

We verify all requests before responding and typically respond within 45 days, unless an extension is permitted by law. To exercise your rights, contact support@meetlovebird.com.

10. Data Security

We implement reasonable security measures, including:

  • Secure cloud hosting with encryption in transit (TLS/SSL);
  • Restricted internal access on a need-to-know basis;
  • Secure payment handling via Stripe;
  • Regular security and performance monitoring.

However, no online system is entirely secure. You acknowledge that information provided through the Services is transmitted at your own risk.

11. Data Breach Notice

If we become aware of a data breach affecting your personal information, we will notify you as required by applicable U.S. law. We are not responsible for unauthorized access, disclosure, or loss that occurs beyond our reasonable control.

12. Children’s Privacy

Our Services are intended only for individuals 18 years of age or older. We do not knowingly collect or maintain personal data from anyone under 18. If we discover information collected from a minor, we will delete it promptly.

13. International Data Transfers

Our Services operate entirely within the United States. If you access them from outside the U.S., you consent to the transfer and processing of your data in the United States, which may have data-protection laws different from those of your jurisdiction.

14. Third-Party Websites & Services

The Services may link to or rely on third-party websites or applications. We are not responsible for the privacy practices, data collection, or content of any third-party platforms or services.

15. Changes to This Privacy Policy

We may modify this Privacy Policy periodically. Material changes will be posted on our website or communicated via email. Your continued use of the Services after updates constitutes acceptance of the revised Policy.

16. Electronic Communications Consent

By using the Services, you consent to receive communications from us electronically, including notices and updates sent to the email address you provide. Such communications satisfy any legal requirement that they be in writing.

17. Governing Law

This Privacy Policy and any disputes arising under it are governed by the laws of the State of Wyoming and applicable United States law, without regard to conflicts of law principles.

18. Contact Us

For questions or concerns about this Privacy Policy, contact:

Lunovo LLC d/b/a Lovebird 30 N Gould St #48623 Sheridan, WY 82801 📧 support@meetlovebird.com 📞 +1 (307) 395-9019

We will make reasonable efforts to respond in a timely manner.

19. Important Note

This Privacy Policy is for general informational purposes only and does not constitute legal advice. By using our Services, you acknowledge that you have read and understood this Policy and agree to its terms.